FAQ – Solar Edwards Solar Hot Water

Hot Solar panelsIs my roof strong enough to hold the weight of a Solar Edwards roof-mounted solar hot water system?

  • Generally yes. The roofs of most homes will easily support the weight of a Solar Edwards roof mounted solar hot water system. We will however inspect your roof at the time of quotation to ensure there will not be an issue.

What about hailstorms?

  • Solar Edwards solar hot water panels are made in Australia using specialised toughened glass that is designed to withstand most hail storms. In the unlikely event of damage your household insurance should cover replacement costs. Please check with your insurer for coverage.

Why is my Booster on a timer?

  • Australian standards require us to install a timer that will automatically switch on the booster for around 2 hours per day, this prevents bacterial growth and protects your family against any diseases. The booster will only operate if the water temperature is below the set temperature of 65 degrees

Does my Solar Edwards solar hot water system need regular servicing by specialists?

  • No, your Solar Edwards on-roof solar hot water system is constructed of stainless steel and does not require regular servicing to replace sacrificial anodes.

What should I do if I notice a problem with my solar hot water system?

  • Please contact us as soon as possible so we can discuss the problem and if necessary send a technician to rectify the problem.